How to Fix “Error: cannot decrypt” in Bitwarden?

If you’re a Bitwarden user, you may have come across the “Error: cannot decrypt” error message. This error can occur for a number of reasons, but most commonly it’s caused by an incorrect password or key.

In this blog post, we’ll show you how to fix the “Error: cannot decrypt” error in Bitwarden so that you can get back to using your password manager without any issues.

What is the “Error: cannot decrypt” error?

The “Error: cannot decrypt” error is a common error that occurs when trying to decrypt a Bitwarden item.

This error can occur for a number of reasons, including:

-The item is encrypted with a different key than the one you are using to decrypt it.
-The item is not encrypted with the correct key.

To fix this error, you need to determine which of the three reasons above is causing it. Once you know the cause, you can take the appropriate steps to fix it.

How to fix the “Error: cannot decrypt” error in Bitwarden

If you are a Bitwarden user, you may have seen the “Error: cannot decrypt” error message before. This error can occur for a variety of reasons, but the most common cause is that your Bitwarden account is not properly syncing with your devices. In this article, we will show you how to fix the “Error: cannot decrypt” error in Bitwarden.

First, make sure that you are logged into your Bitwarden account on all of your devices. If you are not logged in, or if you are logged in with a different account, you will not be able to sync your data, and the “Error: cannot decrypt” error will occur.

Next, check to see if your devices are properly connected to the internet. If they are not, the “Error: cannot decrypt” error will occur. Make sure that all of your devices are connected to the same Wi-Fi network or that they have a stable internet connection.

Finally, try restarting the Bitwarden app on all of your devices. This will often fix the “Error: cannot decrypt” error and allow your devices to sync properly.

Update the Bitwarden Browser Extension and Bitwarden Desktop App to the Latest Builds

If you’re receiving the “Error: cannot decrypt” message in Bitwarden, it’s likely because you’re using an outdated browser extension or desktop app. In order to fix this, simply update both the browser extension and desktop app to the latest builds.

Updating the browser extension is easy – just head to the Extension Manager in your browser of choice and check for updates.

For the desktop app, open the app and head to Help > Check for Updates. Once both are updated, restart your browser and try accessing your Bitwarden data again.

If you’re still seeing the “Error: cannot decrypt” message, there may be another issue at play. Try following the troubleshooting steps outlined in our Knowledge Base article on this topic.

Update the Bitwarden Browser Extension to the Latest Build

If you’re seeing the “Error: cannot decrypt” message in Bitwarden, it’s likely because you’re using an outdated browser extension. To fix this, simply update the Bitwarden browser extension to the latest build.

To do this, open the Bitwarden settings page and click on the “Extensions” tab. From there, find your browser extension and click the “Update” button. Once the update is complete, restart your browser and try accessing your account again.

Update the Bitwarden Desktop App to the Latest Build

If you see the “Error: cannot decrypt” message in Bitwarden, it means that your desktop app is out of date. To fix this, simply update the app to the latest build.

To do this, open the Bitwarden desktop app and click on the “Update” button in the top-right corner. The app will then check for updates and install the latest build automatically.

Once the update has been installed, you should be able to log in to your account and access your data as usual. If you still see the “Error: cannot decrypt” message, please contact our support team for further assistance.

Lock and Unlock the Vault in the Bitwarden Extension

If you are using the Bitwarden extension in your browser and are having trouble decrypting your data, there are a few things you can try.

First, make sure that you have the correct email address and password entered in the extension settings. If you have recently changed your password, you may need to update it in the extension as well.

If you are still having trouble, you can try resetting your master password. To do this, click on the gear icon in the top-right corner of the extension and select “Reset Master Password.” You will be prompted to enter your current master password and then a new one.

Once you have done this, all of your data will be encrypted with the new master password and should be accessible again.

Disable the Auto Fill Feature of the Bitwarden Extension

If you’re using the Bitwarden extension for your browser and you’re having trouble decrypting data, one potential solution is to disable the auto-fill feature. This can be done by going into the extension’s settings and unchecking the “Enable auto-fill” option.

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With auto-fill disabled, you’ll need to manually enter your login information each time you want to access a site or service. While this may be slightly inconvenient, it will ensure that your data is properly encrypted and decrypted.

Manually Sync the Bitwarden Vault

If you’re having trouble decrypting your Bitwarden vault, one possible solution is to try manually syncing the vault. To do this, first, make sure that you have the latest version of the Bitwarden CLI installed. Then open a command prompt and navigate to the folder where your Bitwarden vault is located.

Run the following command:

bitwarden-CLI sync

This should force synchronization of your local vault with the cloud-based master copy. Once the sync is complete, try decrypting your data again. If this doesn’t work, you may need to contact Bitwarden support for further assistance.

Set the Vault Timeout to Never

If you are getting the “Error: cannot decrypt” message in Bitwarden, it means that your vault timeout is set to a value other than “Never”. To fix this, simply go to your account settings and change the Vault Timeout option to “Never”.

This will ensure that your vault is always accessible and that you never have to worry about losing data.

Set the Vault Timeout to Never for the Browser Extension

If you are using the Bitwarden browser extension, you may have seen the “Error: cannot decrypt” message. This error occurs when the vault timeout is set to less than 30 seconds. To fix this, you need to set the vault timeout to never.

To do this, open the Bitwarden extension settings and go to the Security tab. Under Vault Timeout, select “Never” from the drop-down menu. Save your changes and close the settings page.

Now when you try to access your vault, you should no longer see the “Error: cannot decrypt” message.

Set the Vault Timeout to Never on a Mobile App

If you are using the Bitwarden mobile app and you are getting the “Error: cannot decrypt” error, it is likely because the Vault Timeout setting is not set to “Never”.

To fix this, follow these steps:

1. Open the Bitwarden mobile app.
2. Tap on the three lines in the top left corner to open the menu.
3. Tap on “Settings”.
4. Scroll down to the “Vault Timeout” setting and make sure it is set to “Never”.
5. If it is not set to “Never”, tap on it and select that option from the list.
6. Tap on the back arrow in the top left corner to return to the main screen.

Your Bitwarden account should now be accessible without any issues.